Michael Reid
Articles
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Download link is not received
What to do if for some reason you didn’t get the link. If you completed your purchase but haven’t received any email with the download link please follow these steps: Make sure that you have spe...
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Installation service FAQ
Here is how we can help you with the installation. Questions Our Installation service is an option for our clients’ convenience. What is included? The offer includes free installation of the c...
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Products and services support
We are interested in a long term relationship, that’s why we provide our customers with an open-ended support. All the issues will be fixed Our specialists are highly qualified professionals. It do...
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Codes
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Themes compatibility
This article shows how all-purpose our themes are. Our themes are compatible with: Various devices: Fullscreen desktops, Portable devices; All popular web-browsers: Google Chrome, Firefox, Sa...
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Immediate access to the template
We are not wasting your time! Once you complete the payment, we send you your template! You’ll get Zendesk theme template once you’ve completed the purchase process. The template is normally deli...
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Card was overcharged
Let it be here, regardless we have never faced such problem We never faced such issue. If your card was overcharged, please, contact our billing representative via e-mail hello@lotusthemes.com wi...
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Theme installation
For our clients’ convenience, there is a free Installation service. You can also install your Zendesk help center custom theme by yourself if you like. It is rather simple, use the following instru...
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Callout blocks
Simple notes Default This is a default block <div class="note note--default"> <h4 class="note-title">Default</h4> <p>This is a default block</p> </div> Info This is an info block <div clas...
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Zendesk partnership
Rest assured that we provide you with the best services as Lotus Themes is one of the certified Zendesk partners. Lotus Themes is Zendesk official partner We’re proud to be Zendesk certified partne...