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Michael Reid

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  • What is Lotus Themes? 😊

    1. Getting Started
    2. General information

    Explore the Lotus Themes world, learn more about us, our products, our services and our themes’ great potential.   About us Lotus Themes is your destination for well-developed themes for your Zende...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Refund policy

    1. Getting Started
    2. Purchasing process
    3. Before the purchase

    This information should be studied carefully to avoid possible misunderstanding in our future collaboration.   Since LotusThemes.com is offering non-tangible irrevocable goods we do not make refund...

    • Created
    • 1 follower
    • 0 comments
    • 0 votes

  • Template files are lost

    1. Troubleshooting
    2. Theme Usage Troubleshooting

    What we can do for you if your theme files are lost.   If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via hello@lotusthemes.com and provide us ...

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    • 1 follower
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  • What can be changed?

    1. Getting Started
    2. General information
    3. Themes

    This article will tell you about all possible changes you can make to your theme and how we can help you with it. The answer is "Everything!" This option is available for customers with Guide Profe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Branding service FAQ

    1. Getting Started
    2. ...
    3. Themes
    4. Services

    Learn what can be done with this type of service.   Questions Our Branding service is the fastest and cost-saving way to make your Help Center look like a part of your main website. Explore some de...

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    • 1 follower
    • 0 comments
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  • Payments

    1. Getting Started
    2. Purchasing process

    We made the payment process convenient to you, please see the instructions how to do it fast and easy. All global payment methods We accept all global debit, credit cards and PayPal payments: Debi...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Wrong email address

    1. Troubleshooting
    2. Payment & Purchase Troubleshooting

    Mistyped your email? No problem, contact us!   If you used the wrong email address in your order, please, submit your request to hello@lotusthemes.com. You should provide us with the details of you...

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    • 1 follower
    • 0 comments
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  • Formatting content 🎨

    1. Usage Guides
    2. Formatting Content

    The variety of possible changes is really amazing, you will be surprised how many of them we have for you. Just take a look! This article contains visual components samples that are included in our...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • DIY Branding

    1. Getting Started
    2. General information
    3. Themes

    Unlike the standard theme for Zendesk Guide, all our templates have a wide range of advanced tools to let you brand your help center without external help and coding skills. From now on, you can e...

    • Edited
    • 1 follower
    • 0 comments
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  • What is Lotus Themes? 😊

    1. Getting Started
    2. General information

    Explore the Lotus Themes world, learn more about us, our products, our services and our themes’ great potential.   About us Lotus Themes is your destination for well-developed themes for your Zende...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes